State Farm® Insurance Agent Brandon Hunt

"If I could give a -1,000,000 stars I would I come into this office because Megan said that they can give me a $98 a month insurance policy this started about 10 months ago 10 months later, I am paying $288 for one vehicle. I also have great credit. Megan then said if you get off The policy with this person that you’re on with your payment will lower because your tickets together created it to be higher it will go down to $127 But if I stayed on the plan with this person, it would be $282 a month So we Started that process in march or April To get the accounts separated After I received my new bill, Brandon tells me that I am supposed to be paying $282 a month I’m shocked If I was on the policy with the person I had the policy with in the first place i would only be paying $127 a month Wait a minute you’re telling me that megan told me backwards Megan will not admit to her mistakes I called multiple times and asked her if I needed to make a payment She told me no hold off on paying it it’s still not correct . I found out that I was uninsured for Half a month I have called multiple times and not one person cared to tell me. I have four kids that I am driving around how is that even possible when I’ve called multiple times Then Brandon tells me it’s because I refused to pay. are you kidding me? I have the money and I’ve told them that I would pay. I was just wondering why it’s so high. I never said I couldn’t pay. They told me to wait till the accounts were separated and correct Before I pay Then Megan lies to me and tells me that she never said that Why would somebody make this up? Why would somebody want to go through this? Why would somebody wanna have to look for a new insurance? The last insurance that I was with I had for 10 years Brandon called me on June 16 to tell me that if I do not make a payment that day that I will not be able to have insurance reinstated and I’ve been without insurance for half a month mind you like I said I have four kids that I need to pick up and I was at work They wanted $640 that minute or I was not gonna be able to have insurance but I already was not covered at the moment because they said that I refused to make my payment Megan never asked me to make that payment she told me to wait till the accounts were separated This was Brandon who I spoke with. D I questioned him and asked him about some situations that accrued , then he persists to tell me that I’m not being truthful because I’m telling him two different things. Are you kidding me? You’re really gonna tell me that I’m not being truthful that I’ve called multiple times and talk to Megan and she told me accidentally reverse of what my policy payments would be. She then persist to tell me that it’s my fault because I didn’t talk to just one person that I continue to talk to multiple people and that’s what caused this mess in the first place. I told her that that was absolutely absurd and I couldn’t believe that she would even say that to me I don’t ask who to talk to. They were the ones transferring me. It’s whoever picks up you’re telling me that when I call after hours and it gets transferred to somebody else that it will mess up my account. The bottom line is do not ever go to This branch. the other branches that I have spoken with are super kind friendly and knowledgeable, so I’m not saying anything about the insurance it was definitely the incompetence of the people that I was dealing with I have never left a bad review in my life. I do not regret this one"

"Very easy to deal with and they had the best rates especially if you bundle home and auto insurance"

"They were awesome getting my son set up for his 1st car insurance. Megan was awesome"

"Brandon is not my agent, my daughter was in a fender bender on private property, Brandon called me while I was at work and demanded my insurance information I told him I would have to call him later and he refused, I’m not sure what you think professional is but it’s not this. Do better Brandon! Hey Brandon you don’t decide fault that is the cops job, and no citations were issued so for you to decide fault is wrong!"

"Extremely disappointing experience every time we have to contact them! I’d find somewhere else to work with! Their systems are always messed up or behind and getting a direct answer from them is a joke! And that’s if you can even get ahold of them!"

"Highly recommend this office. Keesha is amazing to work with. She will answer your questions and treat you with respect. She goes above and beyond. Brandon is lucky to have her. He is a great agent and they will take care of all your insurance needs!"

"Tried to talk with Keesha in Brandon's office and explain the reason I was calling. She wouldn't stop talking. I told her I could easily find other insurance and she replied, "That's fine. Go get another agent!" She then hung up on me. I took her advice. I am in the process of finding another agent. This office in incompetent! I've had the same experience as another reviewer with voicemail in the middle of the day and unanswered messages. Four months after notifying the Hunt office of my move to Arizona, I still have not received anything more than temporary insurance cards for my vehicles. To be fair, they have responded quickly to my need for insurance cards, but still no long-term cards through the mail. Last month they sent me a text asking for a photo of my new Arizona Driver License. I sent the photo that same day, as requested. A few weeks later, I get cancelation notices for all four of my vehicle policies! That was the reason for my call . . . I would not recommend trying to do business with this agent or his office staff! They just can't seem to get it right. AND if you get Keesha upset at you, you are invited to take your business elsewhere and the conversation will abruptly end."

"I have been with State Farm Insurance for over 40 years. Brandon Hunt made himself available whenever I came to his office to discuss issues regarding a recent accident. He and Keesha saved me a tremendous amount of time and energy in expediting all claims. I am grateful to Brandon and staff for their assistance! Thank You for a job well done!"

"About 4 months ago I changed my billing plan from monthly to 6 months. Brandon Hunt told me I was all paid up and everything was squared away. Now, I have gotten a cancellation notice for not paying my monthly bill (which I never got!) because I am sopposedly not on the monthly plan. I called yesterday AM, got the runaround, then was told thast Brandon Hunt or Keisha would call me back that day - never did. first thing this AM I called, left a message, was never returned. 2 hours later called again, got Brandon woh told me that the head office made a mistake and did not comply with my request. He then told me to call back and get Keisha again and that she would help me get caught up with my bill because "she was the one who know what was going on with my case". well, 4 hours and 3 angry phone calls later - I still can't get Keisha on the phone or get her (or Brandon) to return a phone message. Since they obviously do not want my business or my money - I will take it elsewhere. Instead of leaving one star, I would prefer to deduct a star."

"I am very pleased with the service I received from Brandon Hunt's office manager and State Farm Rep, Keesha. She was extremely helpful from our initial point of contact when I called for a quote. She did not try to up-sell me on any additional, unnecessary services. I told her I wanted the same policy from our previous state with of course any "additions" we needed to comply with in accordance to Utah State Laws. She was quick in getting the quote, patient while I discussed it with my spouse, and extremely responsive with all communication. I am more than happy that we chose Brandon Hunt - State Farm Agency and it's all because of Keesha!"

"Great customer service and killer rates!"

"This is a fabulous insurance office which I highly recommend. I work with Keesha who time and time again handles all of my needs quickly and efficiently. Brandon is blessed to have Keesha on his team!"

"Brandon is great. Dealing with the help he has needs work."

"Well. Every month insurance went up for 100 dollars. Everytime you call they say they'll call you back but never happens. Also very rude and poor costumer service. They will answer your review if you leave a 5 stars but other than that you'll get no response or it will be a rude one (: Go somewhere else."

"I had a wonderful experience with this agency. They all worked as a great team to assist me rapidly and solve my issue beautifully. I enjoyed working with them and highly recommend them to everyone. Thank you Brandon Hunt🤩🎉"

"Terrible customer service, unanswered emails, voicemail picks up the phone during business hours. Moving on. Love State Farm, Brandon Hunt though is the WRONG agent."

"We had been with Brandon for over 8 years very poor communication and you can’t even talk to him just his staff. Our price quadrupled. You would think being a loyal long time client you would be treated better. Very disappointed"

"Brandon helped me get some insurance things figured out even though he wasn't my agent and the office was closing for the night. He called claims in for me and because he knew I was stressed about getting things figured out that night. He was great to work with and helped me get in touch with the right people."

"I switched from, American Family, to Brandon Hunt, State Farm and I love them. The price is $30.00 less and I have better coverage for the house, Jeep and Harley. I couldn’t ask for a better agent. Thank you so much!!"

"Friendly and helpful! Best agent ever!"

"I have been a long time member of State Farm and have absolutely loved their rates and their service. I recently got married and reached out to Keesha to see about adding my wife in to my plan as well. Not only did Keesha save us money over what my wife had been paying at another insurance company but I got a better rate on my own insurance too! Keesha made the whole process so simple and easy. My wife was amazed at the great rates and all in all we were thrilled with the experience!"

"I got to work with Keesha. Great service, helpful with questions, patient with the unique insurance requirements I had, the pricing was competitive. I decided to move over all of my home and three auto policies, as well. Micah also helped me late in the day to keep me on my deadline....professional and friendly."

"Both times I have had contact with Keesha in this office, I have been impressed with her efficiency and knowledge. Most recently, I transferred all of my business from another state and it was somewhat of an emergency. She handled everything by phone, sent emails with all the information I needed right away promptly, and I'm very happy with the service."

"Our basement flooded and we needed to get in touch with our agent - Brandon helped make the process soo easy! If you’re looking for someone to help take care of you, I really suggest giving Brandon a shot. You’ll be happy you did!"

"Cheapest renters insurance around, couldn’t be happier with my coverage or my agent"